At Vermont Hemp Farms, we strive to provide our readers with accurate and reliable information related to CBD, hemp, and cannabis. We have a team of experienced writers and editors who work hard to ensure the quality and credibility of our content.
However, we understand that mistakes can happen and that our readers may have concerns or complaints about our content. We take these concerns seriously and have established an editorial complaints policy to address them.
If you have a complaint about our content, please follow the steps outlined below:
Step 1: Contact Us
If you have a concern or complaint about our content, please contact us at [insert email address]. Please include the following information in your message:
The specific article or content you are referring to
The nature of your concern or complaint
Your contact information (name and email address)
Step 2: Review
Once we receive your complaint, our team will review the content in question and investigate the issue.
Step 3: Response
We will respond to your complaint within 5 business days of receiving it. We will provide a detailed explanation of our findings and, if necessary, outline any corrective action we plan to take.
If you are not satisfied with our response, you may escalate your complaint to our senior editorial team.
Step 4: Escalation
If you are not satisfied with our initial response, you may escalate your complaint to our senior editorial team by emailing [email protected]. Please include the following information in your message:
Your original complaint
The reason for escalation
Any additional information or evidence to support your complaint
Our senior editorial team will review your complaint and respond within 5 business days.
We take all complaints seriously and will work to resolve them in a timely and fair manner. Thank you for bringing any concerns or issues to our attention.